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Care Fees - continuing healthcare

Wrongly paying care home fees?  You may be eligible for a refund.

What are Care Fees?
People throughout the UK are wrongly paying thousands of pounds for care fees, which could be fully funded by the NHS. Our specialist lawyers have successfully recovered thousands of pounds of wrongly paid care fees.

What is Continuing Healthcare 
Continuing Health Care is a package of continuing care that is arranged and funded solely by the NHS.

Continuing Care is provided over an extended period of time to an individual to meet their physical or mental health needs, which have arisen as a result of disability, accident or illness. It places no limits on the circumstances in which the package of support can be offered, and can therefore be provided to those in a care home or even in their own property. 

Who is affected?
If an individual’s primary need is for health, they will be entitled to Continuing Health Care and their care fees will be fully funded by the NHS.

Eligibility is not dependent on a particular disease, diagnosis or condition.

In order to determine whether an individual is eligible for Continuing Health Care, a comprehensive assessment of their health needs is required which will determine whether health service support may be needed. An assessment will therefore be required when an individual is either discharged from hospital, or where there is a significant deterioration in the physical or mental health of that individual.

The assessments of needs should involve input from all relevant healthcare professionals, such as rehabilitation managers, case workers and many others (together forming the Multi-Disciplinary team) who are involved in the care regime. The family of the individual should also be involved in the assessment process.

The Multi-Disciplinary Team will assess the individual’s health needs before making a recommendation on eligibility, which is not means tested. 

How to make a claim
We understand that making a claim may seem a little off-putting, but we are here to help you get things moving. Do not worry about making a claim, as it is easier than you might think, and our initial assessment of your case will be carried out at no cost to you. We have helped thousands of clients and their families in similar situations. 

Contact one of our experienced Care Fees Recovery team members on 0333 003 1909

If we believe you can make a claim, we will write to you to confirm this and provide you with the necessary steps going forward.

How the reimbursement can help
If the patient is found eligible for NHS Continuing Healthcare, then the NHS will be solely responsible for paying the patient’s fees. If, unfortunately, the patient has passed away and you are making a claim on behalf of their estate, then the reimbursement will be made payable to the patient’s representative(s). 

Time Limits
The Department of Health has introduced various deadlines for people who think that they or their relative may have been eligible for NHS Continuing Healthcare for certain periods.  

Please contact us for more information and our dedicated team will be able to advise you further.  

    Continuing Health Care Questionnaire








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