Package Holiday Claims

What is a Package Holiday?
Broadly speaking, a package holiday is one that has usually been arranged by a travel agent and includes elements such as travel and accommodation for an inclusive price. However, legally speaking a package holiday is any holiday that includes:

The pre-arranged combination of at least 2 of the following components when sold or offered for sale at an inclusive price and when the service covers a period of more than 24 hours or includes overnight accommodation:

  • transport 
  • accommodation 
  • other tourist services accounting for a significant proportion of the package - such as booking excursions
Package holidays are particularly popular with families due to their cost-effective nature and ease of booking. 

Holidays that fall into this category are regulated by specific laws. If you have suffered injury or illness whilst on a package holiday you may be entitled to compensation. 

What can I do?
If you’ve been on a package holiday with a British company, regardless of where in the world you have been injured on holiday, then you may be able to claim for your holiday accident or injury in the British courts. 

As with all types of accidents, we recommend that you report your accident or illness immediately to an appropriate person in charge, such as your holiday representative, the hotel manager or excursion guide to ensure that there is a full account of the incident recorded.

It is important that you contact us as soon as possible. Special time limits can apply to claims for compensation for these types of accident. 

How can claiming for compensation help me?
Pursuing a claim following an accident will not only ensure that you are properly compensated for your injury, but will also ensure that you are reimbursed for any losses and expenses that you have incurred. This includes any lost earnings or future loss of earnings if your injury means that you have to take time off work or cannot return to work at all, as well as the cost of medical treatment and travelling to appointments. 

Claiming compensation will also give you access to the best rehabilitation and treatment providers to maximise your recovery following the accident. The NHS provides excellent care at the acute stage following an injury, but long term rehabilitation can be lacking. Making a successful claim for compensation will mean funding is made available for a range of expert input where appropriate. 

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