Beauty Treatment Claims

What are Beauty Treatment Claims?
Beauty and cosmetic treatment procedures are becoming increasingly popular amongst both men and women. The majority of these procedures are carried out successfully and we are very happy with the results. However, sometimes beauty treatments can go wrong and people can suffer injury as a result. Such incidents can leave patients distressed, embarrassed and often in pain. Some common examples of beauty treatments that can result in injury are:

  • waxing and other forms of hair removal 
  • hair dye/colouring, both at home and in the salon 
  • tattoos and piercings 
  • laser treatment 

When beauty treatment does go wrong, it can result in injuries such as lacerations, hair loss, burns and scarring, not to mention the emotional feelings of being let down and what we look like after the injury.  

If you have suffered personal injury as a result of negligent beauty or cosmetic treatment you may be entitled to compensation. The Supply of Goods and Services Act 1982 requires that treatment providers carry out their services with reasonable care and skill. If not, the provider is considered in breach of contract and the consumer is entitled to compensation for any loss or damage. 

What can I do?
Beauty treatment injuries can be caused by a number of factors, such as faulty equipment, poor training, defective products and human error. It is important to report your symptoms to the treatment provider, a member of staff or the product manufacturer as soon as possible, preferably as soon as you notice a problem. It often assists to take photographs of your injuries. Always keep a note of any expenses you incur as a result of your injuries, including copies of receipts and invoices where available. Be sure to visit a healthcare practitioner who can document the injury professionally.

To minimise the risk of injury:

  • always ensure that you follow the instructions provided if you are using beauty products at home 
  • when waxing or colouring hair at home, ensure you carry out a patch test in accordance with the specific product guidance 
  • when visiting treatment providers, ensure that you carry out some research and only use fully-qualified, certified professionals 

How can claiming for compensation help me?
Suffering an injury can have serious consequences for you and your family, with many people requiring time off work and having to survive on limited sick pay whilst you recover. Pursuing a claim following an accident will not only ensure that you are properly compensated for your injury, but will also ensure that you are reimbursed for any losses and expenses that you have incurred. This includes any lost earnings or future loss of earnings if your injury means that you have to take time off work or cannot return to work, as well as the cost of medical treatment and travelling to appointments. 

Claiming compensation will also give you access to the best rehabilitation and treatment providers to maximise your recovery following the accident. The NHS provides excellent care at the acute stage following an injury, but long term rehabilitation can be lacking. Making a successful claim for compensation will mean funding is made available for a range of expert input where appropriate. 

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