"Our clients are at the heart of everything we do."

Client Care

We aim to offer all of our clients the best advice and the most effective service. We are contactable 7 days a week. Our aim is to ensure that we achieve the best possible outcome for all our clients - righting wrongs and winning justice.  95% of our clients would recommend us to their friends and family. We continually work hard to improve our service to ensure that every client has the best experience. 

NewLaw Solicitors is regulated by the Solicitors Regulation Authority (SRA)

If you have any suggestions on how our service can be improved, please contact us at:

Client Care for England and Wales

Client Care for Scotland

We like to receive good feedback too. If you want us to use your positive experience online, please email us today. 


Click the link below to download our 'Complaints Handling Policy'

Complaints Handling Policy

Online Dispute Resolution Platform

The European Online Dispute Resolution Platform is at http://ec.europa.eu/odr

Our email address for this purpose is here

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