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NewLaw Vacancy Details

Position	IT Support Assistant - CARDIFF
Reference	JB/IT/SA
Job Description	In this role you will provide 1st line support for the existing an future desktop environment whilst providing support to the systems support technician and team leader. 1) First point of contact for IT related faults 2) Ensure faults are logged through the existing help desk system 3) Provide first line desk top support to all users by carrying out basic troubleshooting techniques and escalating IT faults 4) Assist in the setting up of equipment for new starters 5) Provide assistance as required to aid with the completion of project work such as office moves, hardware installs etc
Skills Required	1) Excellent communication skills 2) Ability to deal with end-users face-to-face and over the phone 3) Professional manor 4) Experience using Windows XP and Vista 5) Basic knowledge of network operations Qualifications required - HNC/HND in a non-programming computer/IT related subject - Equivalent experience Salary: £12,000 - £14,000 (appointment within the salary range will be dependent upon the skills and experience of the candidate) Benefits:Opportunity to earn performance related bonus, stakeholder pension, childcare vouchers, Bike to work scheme, claim and staff referral bonuses, subsidized on site gym membership. Annual Leave: 21 days per annum
Closing Date
	Click here to apply

 

NewLaw Solicitors is the trading name of NewLaw Legal Ltd, a limited company registered in England and Wales with registered number 07200038. NewLaw Legal Ltd is authorised
and regulated by the Solicitors Regulation Authority. The registered office of NewLaw Legal Ltd is at Helmont House, Churchill Way, Cardiff, CF10 2HE. We use the word 'partner'
to refer to a shareowner or director of the company, or an employee or consultant of the company who is a lawyer with equivalent standing and qualifications.
A list of the directors is displayed at the above address, together with a list of those persons who are designated as partners